Terms of Service

Last updated: October 30, 2026

Using this website

These Terms of Service govern browsing, any available account functions and other use of the merivoxm website, operated by Zhengzhou Ziyan Technology Co., Ltd. Orders are governed separately by the Terms of Purchase. Public policies can be read without an account.

Acceptable conduct and account security

Use the store lawfully. Do not introduce malicious code, obtain unauthorized access, disrupt functions, impersonate someone, misuse payment credentials or carry out unlawful activity. Ordinary search indexing and lawful consumer research are permitted. Automated activity must not materially disrupt service or bypass technical protections.

If you use an account, protect your login details and notify us when you suspect unauthorized use. We may reasonably restrict abusive access after reviewing the circumstances. Restrictions do not remove support access or refund rights for an existing customer.

Website materials reviews and submitted content

Text, photography, graphics and branding are protected by their respective owners' rights. Viewing, saving or printing for personal shopping, record keeping and other lawful uses is permitted. Commercial copying, misleading reuse of our identity and infringement are not authorized.

Submitting feedback, reviews or images does not transfer your ownership rights in that content. Permission to process an enquiry or requested function extends only as reasonably needed for that purpose. A private support image does not grant unrestricted advertising rights. Public testimonial or promotional use requires appropriate permission. Reviews must reflect real experience and respect others' privacy.

Corrections maintenance and external services

We take reasonable care with information, but corrections and maintenance may be necessary. Product and order mistakes are addressed under the Terms of Purchase. Changing website features does not reduce obligations for an accepted order.

Payment services, tracking platforms and other external services may publish their own terms and privacy notices. Please review those documents when using the relevant service. We remain responsible for our own representations and duties, including duties performed through contracted providers.

Electronic communications and responsibility

The Privacy Notice explains information handling. Necessary purchase messages may be electronic. Optional marketing follows applicable consent or other lawful permission and provides an unsubscribe route. Browsing alone does not supply consent for tracking where consent is required.

Uninterrupted, fault-free access cannot be guaranteed. This does not exclude responsibility for fraud, unlawful conduct or other liability protected by law. Ordinary use does not create an unlimited customer indemnity. Liability for unlawful misuse follows applicable law.

Updates applicable law and consumer protections

The laws of the People's Republic of China applicable to our registered business in Zhengzhou govern these terms to the extent permitted. Mandatory consumer and privacy protections remain available, including legally required access to home-jurisdiction courts.

Updates carry a revision date, with additional notice where required. They govern future use without retroactively reducing completed-purchase protections. Other lawful provisions remain effective if one cannot be enforced.

merivoxm is operated by Zhengzhou Ziyan Technology Co., Ltd.

Registered business address: Room 719, 7th Floor, Jiangshan Shangjie, No. 65 Jing San Road North, Fengchan Road Subdistrict, Jinshui District, Zhengzhou, Henan, China.

Email: service@merivoxm.com

Telephone: +852 94788109